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Privacy Policy

How we collect, use, and protect your information

Last Updated: November 15, 2023

Introduction

Welcome to the Matka Gaming Platform. We highly value your privacy protection. This Privacy Policy details how we collect, use, store, and protect your personal information.

1. Information Collection

We collect the following information:

A. User-Provided Information

  • Registration information (username, email address)
  • Account security information (password, security questions)
  • User feedback and support request information

B. Automatically Collected Information

  • Device information (device type, operating system)
  • IP address and geographical location information
  • Game activity records
  • Platform usage data (access time, duration)
  • Information collected through cookies and similar technologies

2. Information Usage

We use collected information to:

  • Provide and improve gaming services
  • Maintain account security
  • Process user feedback and support requests
  • Send service notifications and updates
  • Prevent fraud and abuse
  • Optimize user experience
  • Conduct data analysis and research

3. Information Security

We protect your information through:

  • Industry-standard encryption technology
  • Strict access control measures
  • Regular security audits and updates
  • Employee confidentiality training
  • Data backup and recovery mechanisms

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • When required by law
  • To protect platform and user rights
  • With authorized partners (limited to necessary service information)
We do not sell your personal information to third parties for marketing purposes.

5. User Rights

You have the following rights regarding your personal information:

  • Access and view personal information
  • Correct or update personal information
  • Delete account information
  • Opt-out of certain data collection
  • Raise privacy-related questions and suggestions

6. Cookie Policy

We use cookies to:

  • Maintain login status
  • Remember user preferences
  • Provide personalized experiences
  • Collect usage statistics

Users can control cookies through browser settings.

7. Minor Protection

  • We do not knowingly collect information from users under 18
  • Information accidentally collected from minors will be deleted immediately
  • Parents are advised to monitor minors' online activities

8. Data Storage and Transfer

  • Data is stored on secure servers
  • Cross-border data transfers comply with relevant laws
  • Appropriate data protection measures are implemented

9. Privacy Policy Updates

  • We may update this privacy policy periodically
  • Significant changes will be announced through platform notices
  • Continued use of the platform implies acceptance of updated policies

10. Third-Party Links

  • Platform may contain third-party website links
  • Not responsible for third-party privacy practices
  • Users advised to review third-party privacy policies

11. Data Retention

  • Retain necessary information during account activity
  • Retain specific data as required by law
  • Regular cleanup of unnecessary data

12. Security Incident Handling

  • Established security incident response mechanism
  • Timely notification to affected users
  • Implementation of remedial measures

Commitment Statement

We commit to strictly adhering to this Privacy Policy and protecting users' personal information security. We will continuously improve privacy protection measures to provide users with a secure and reliable gaming environment.